Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-la-grulla-texas.primarycareaid.com (hereafter referred to as “Home Care La Grulla Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal data in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered under the domain https://home-care-la-grulla-texas.primarycareaid.com. Please note that it does not extend to third-party platforms, apps, or services accessible through links on our site, as these have their own privacy policies governing data collection and usage.

Processing Activities

This policy is designed to guide you when:

  1. Using our applications and services as an authorized user.
  2. Visiting websites linked to this Privacy Policy.
  3. Communicating with us via newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect several types of personal data, including but not limited to:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data required for processing payments, such as card details and billing addresses.
  • Financial Information: Records of transactions and financial history relevant to our services.
  • Purchase Information: Details about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device used to access our apps.
  • Location Data: Information about your physical location when using our geolocational services.
  • Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  • Social Media Information: Data obtained through social media platforms when you interact with our content or engage with our accounts.
  • Product Information: Details about the products you show interest in or purchase from us.

We collect this data through direct user input, interactions with our digital platforms, and automated technologies such as tracking pixels and cookies. Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your device that serve various functions:

  • Strictly Necessary: Essential for navigation and functionality of the website.
  • Preference: Remember user preferences and settings.
  • Analytics: Help us analyze website usage and improve performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The retention period for personal data is determined by the purpose for which it was collected, as well as legal requirements. Once the data is no longer needed for these purposes, we will delete or anonymize it in accordance with applicable data protection laws.

Security Measures

We implement robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data during transmission and at rest.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to the data we hold about you.
  • Request rectification or erasure of inaccurate or incomplete data.
  • Restriction or object to the processing of your data under specific circumstances.
  • Right to data portability, allowing you to move or copy your data to another service provider.
  • Right to withdraw consent at any time, though this may affect our ability to provide certain services.
  • Right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or for data-related inquiries, please contact our privacy team using the information provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or to exercise your data rights, please contact us: